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Terms of Service

Last updated: November 2024

Introduction

Welcome to T2 Health & Wellbeing. These Terms of Service ("Terms") govern your use of our fitness services, facilities, and website. By using our services, you agree to be bound by these Terms.

Acceptance of Terms

By accessing our facilities, participating in our programs, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Membership Terms

Membership Fees

  • Membership fees are due monthly in advance
  • Fees are non-refundable unless otherwise specified
  • We reserve the right to change membership fees with 30 days' notice
  • Failed payments may result in suspension of membership privileges

Membership Cancellation

  • Members may cancel with 30 days' written notice
  • Cancellation takes effect at the end of the current billing cycle
  • No refunds for partial months or unused services
  • We reserve the right to terminate memberships for violation of these Terms

Facility Use and Conduct

General Rules

  • Members must present valid membership card or keycode for access
  • Appropriate athletic attire and closed-toe shoes are required
  • Equipment must be returned to designated areas after use
  • Respect other members' use of equipment and facilities
  • Follow all posted safety guidelines and instructions from staff

Prohibited Conduct

  • Disruptive, offensive, or inappropriate behavior
  • Use of alcohol, drugs, or other prohibited substances
  • Photography or recording without express permission
  • Solicitation or commercial activities
  • Damage to equipment or facilities

Health and Safety

Medical Clearance

You should consult with a healthcare provider before beginning any exercise program. This is particularly important if you have any medical conditions, injuries, or health concerns.

Assumption of Risk

You acknowledge that participation in fitness activities involves inherent risks of injury. You voluntarily assume all risks associated with your use of our facilities and services.

Emergency Procedures

In case of emergency, notify staff immediately. We will provide reasonable assistance but are not responsible for medical expenses or treatment decisions.

Personal Training Services

Booking and Cancellation

  • Personal training sessions must be booked in advance
  • 24-hour notice required for cancellations to avoid charges
  • No-shows will be charged the full session fee
  • Session packages have expiration dates as specified at purchase

Trainer Qualifications

Our trainers are qualified professionals, but you should inform them of any health conditions, injuries, or limitations that may affect your training.

Limitation of Liability

To the fullest extent permitted by law, T2 Health & Wellbeing shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to personal injury, property damage, or loss of profits.

You agree to indemnify and hold harmless T2 Health & Wellbeing, its owners, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for information about how we collect, use, and protect your personal information. By using our services, you consent to the practices described in our Privacy Policy.

Intellectual Property

All content on our website and in our facilities, including logos, trademarks, text, graphics, and software, is the property of T2 Health & Wellbeing and is protected by copyright and trademark laws. You may not use our intellectual property without express written permission.

Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, or other emergencies.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the new Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

Contact Information

If you have any questions about these Terms of Service, please contact us:

T2 Health & Wellbeing

Unit 2, Monastery Road, Neath Abbey, Neath SA10 7DH

Agreement

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These Terms constitute the entire agreement between you and T2 Health & Wellbeing regarding your use of our services.