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Privacy Policy

Last updated: November 2024

Introduction

T2 Health & Wellbeing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email, phone number, address)
  • Health and fitness information relevant to your training
  • Emergency contact details
  • Payment and billing information
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and location data
  • Browser type and version
  • Website usage patterns and preferences
  • Device information

How We Use Your Information

We use your information for the following purposes:

  • Providing and personalizing our fitness services
  • Processing payments and managing memberships
  • Communicating with you about services, appointments, and updates
  • Ensuring your safety and the safety of others
  • Improving our services and website functionality
  • Complying with legal obligations
  • Marketing our services (with your consent)

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect the rights, property, or safety of T2 Health & Wellbeing, our clients, or others
  • With service providers who assist us in operating our business (payment processors, etc.)
  • In connection with a business transfer or sale

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

Under applicable data protection laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Object to or restrict the processing of your information
  • Withdraw consent (where processing is based on consent)
  • Data portability

Health Information

We may collect health-related information necessary for providing safe and effective fitness services. This information is treated with the highest level of confidentiality and is only used for the purpose of your health and safety during training.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16 without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

T2 Health & Wellbeing

Unit 2, Monastery Road, Neath Abbey, Neath SA10 7DH